United Kingdom
WordPress maintenance for UK websites
Stryx Collective offers WordPress maintenance to UK businesses through three website care plans: Hosting, Premium and Pro. The service is run remotely from Ballito, South Africa, priced in pounds and month to month. Support hours cover the UK morning and early afternoon.
Three plans, priced in pounds
Stryx offers the same three website care plans in every market: Hosting, Premium and Pro. UK clients are quoted in pounds, on request. Plans run month to month and can be cancelled with 30 days' written notice.
Stryx is not based in the UK. It is based in Salt Rock, Ballito, in South Africa, and runs the plans remotely.
Support hours in UK time
Support runs Monday to Friday, 8:00 to 17:00 South African time. In UK time that is:
- 6:00 to 15:00 GMT in winter
- 7:00 to 16:00 BST in summer
South African public holidays are excluded, and they do not match UK bank holidays. A request sent late in the UK afternoon falls outside support hours. Stryx aims to respond to work requests promptly.
Hosting region is the client's choice
The client chooses the region the site is hosted in. Clients can choose to host in the United States, Europe, the United Kingdom or South Africa, so a UK region is available. A UK business should make that choice with its own data protection requirements in mind.
Clients
Stryx works with these UK clients:
- Prof. Ali Noorani, an orthopaedic surgeon in London
- Snapics, a nursery school and dance photography business in Kent
Related pages
How it works
How a care plan runs
- 01
Request
You email or WhatsApp what you need changed.
- 02
Do
The request is dealt with as soon as possible, ahead of non-care-plan work.
- 03
Maintain
Backups and updates run in the background on the schedule for your plan.
- 04
Review
Premium and Pro include a monthly analytics report and a quarterly strategy call.
What you get
What each plan includes
Hosting
Premium
Pro
All plans run month to month.
- Optimised WordPress hosting
- Daily off-site backups
- DNS management
- Everything in Hosting
- WordPress software and plugin updates
- Uptime monitoring, security monitoring and malware scans
- Plugin licensing
- 3 hours of content updates a month
- CDN deployment
- CRM integration
- Monthly analytics reporting
- Quarterly strategy call and suggestions
- Everything in Premium
- 5 hours of content updates a month
- Hourly off-site backups
- High-performance server
Some of the 80+ businesses we work with
Questions
Questions about WordPress maintenance for UK websites
Can't see yours? Ask Ryan directly and you'll get a straight answer, usually the same day.
Ask on WhatsAppWhat are the support hours in UK time?
Monday to Friday, 6:00 to 15:00 GMT in winter and 7:00 to 16:00 BST in summer. That is 8:00 to 17:00 South African time. South African public holidays are excluded.
Is there a minimum term on a care plan?
No. Plans are month to month, with 30 days' written notice to cancel.
Where will a UK website be hosted?
The client chooses the hosting region when the plan is set up. The choices are the United States, Europe, the United Kingdom or South Africa, so a UK region is available.
Are care plans priced in pounds?
Yes. The three plans are the same in every market and are priced in local currency. UK pricing is quoted on request.
Is there a contract?
There is a service agreement, but no fixed term. All care plans run month to month.
How do I cancel?
Give 30 days' written notice by email. If you are moving to another host, Stryx can give you administrator access, provide a backup or do the migration for you.
How quickly are requests dealt with?
As soon as possible. Stryx aims to respond to requests promptly, and care plan clients are answered first.
How do I send a request?
By email or WhatsApp. You deal with one contact person for everything to do with your website.
How often is my site backed up?
Daily, to an off-site location, on the Hosting and Premium plans. The Pro plan backs up hourly. Backups are kept for 30 days.
Does the Hosting plan include updates or monitoring?
No. The Hosting plan covers hosting, daily off-site backups and DNS management. Updates, monitoring and malware scans start on the Premium plan.
Are plugin licences included?
Yes, where Stryx already holds the licence for that plugin. A plugin that is specific to your site and not one Stryx normally uses is licensed by you.
What happens if my site is hacked?
It is restored from backup at no extra cost, and there is no limit on the number of restores after a hack. No one can guarantee a site will never be hacked, which is why the backups matter.
Where is my site hosted?
In the region you choose: the United States, Europe, the United Kingdom or South Africa.
Are the plans different in other countries?
No. The plan names and what each tier includes are the same everywhere. Only the currency changes.
Start a project
Be the business they find first
Tell Ryan what you sell and who buys it. You'll get a straight answer on what's holding your website back and what to fix first. There's no obligation to go ahead.
More enquiries you can trace. You'll see which search, page or ad brought in each call, booking and form.
Higher in search results. On Google, in the map results and in AI answers, for the searches your customers make.
One person to talk to. Ryan answers on WhatsApp and sends a plain-language report on results every month.
