South Africa
WordPress care plans for South African businesses
Stryx Collective looks after WordPress websites for South African businesses on three monthly care plans: Hosting, Premium and Pro. Every plan runs month to month, with one contact person in Salt Rock, Ballito. Clients choose the hosting region: the United States, Europe, the United Kingdom or South Africa. Pricing is quoted on request.
Care plans for South African businesses
Hosting
- Optimised WordPress hosting
- Daily off-site backups
- DNS management
Premium
- Everything in Hosting
- WordPress software and plugin updates
- Plugin licensing for the plugins Stryx already holds licences for
- 3 hours of content updates a month
- CDN deployment
- CRM integration
- Monthly analytics reporting
- Quarterly strategy call and suggestions
Pro
- Everything in Premium
- 5 hours of content updates a month
- Hourly off-site backups
- High-performance server
Which plan to choose
If someone else already updates your site and you only need a fast, safe place to host it, choose Hosting. If you want the site kept up to date and your content changes done for you, choose Premium. If you run a large or e-commerce site where an hour of lost orders matters, choose Pro.
Pricing
Care plans are priced in rand and billed in advance. Ask for current pricing and you will get a quote for the plan that fits your site.
Payment is by EFT, or by debit order or card where that has been agreed.
Working with a South African team
You deal with one person, based in Salt Rock, Ballito, in your own time zone. Send requests by email or WhatsApp and they are dealt with as soon as possible.
Support hours are Monday to Friday, 8:00 to 17:00 South African time, excluding public holidays. Stryx aims to respond to requests promptly, and care plan clients are answered first.
Where your site is hosted
You choose the region your site is hosted in: the United States, Europe, the United Kingdom or South Africa. Most South African clients choose South Africa or the European Union, for data privacy reasons.
Under POPIA you remain the responsible party for the personal information your website collects, and Stryx acts as your operator. The written operator contract that POPIA requires is part of the service agreement. Stryx notifies you of a security compromise as set out in the service agreement.
How it works
How a care plan runs
- 01
Request
You email or WhatsApp what you need changed.
- 02
Do
The request is dealt with as soon as possible, ahead of non-care-plan work.
- 03
Maintain
Backups and updates run in the background on the schedule for your plan.
- 04
Review
Premium and Pro include a monthly analytics report and a quarterly strategy call.
What you get
What each plan includes
Hosting
Premium
Pro
All plans run month to month.
- Optimised WordPress hosting
- Daily off-site backups
- DNS management
- Everything in Hosting
- WordPress software and plugin updates
- Uptime monitoring, security monitoring and malware scans
- Plugin licensing
- 3 hours of content updates a month
- CDN deployment
- CRM integration
- Monthly analytics reporting
- Quarterly strategy call and suggestions
- Everything in Premium
- 5 hours of content updates a month
- Hourly off-site backups
- High-performance server
Some of the 80+ businesses we work with
Questions
Questions about WordPress care plans for South African businesses
Can't see yours? Ask Ryan directly and you'll get a straight answer, usually the same day.
Ask on WhatsAppHow much does WordPress maintenance cost in South Africa?
It depends on the plan and on your site. Stryx Collective quotes care plan pricing on request, in rand, billed in advance.
Is there a minimum term?
No. Plans run month to month and you can cancel on 30 days' written notice.
Where will my website be hosted?
In the region you choose: the United States, Europe, the United Kingdom or South Africa. Most South African clients choose South Africa or the European Union for data privacy reasons.
What are your support hours?
Monday to Friday, 8:00 to 17:00 South African time, excluding public holidays. Stryx aims to respond to requests promptly, and care plan clients get priority.
Is there a contract?
There is a service agreement, but no fixed term. All care plans run month to month.
How do I cancel?
Give 30 days' written notice by email. If you are moving to another host, Stryx can give you administrator access, provide a backup or do the migration for you.
How quickly are requests dealt with?
As soon as possible. Stryx aims to respond to requests promptly, and care plan clients are answered first.
How do I send a request?
By email or WhatsApp. You deal with one contact person for everything to do with your website.
How often is my site backed up?
Daily, to an off-site location, on the Hosting and Premium plans. The Pro plan backs up hourly. Backups are kept for 30 days.
Does the Hosting plan include updates or monitoring?
No. The Hosting plan covers hosting, daily off-site backups and DNS management. Updates, monitoring and malware scans start on the Premium plan.
Are plugin licences included?
Yes, where Stryx already holds the licence for that plugin. A plugin that is specific to your site and not one Stryx normally uses is licensed by you.
What happens if my site is hacked?
It is restored from backup at no extra cost, and there is no limit on the number of restores after a hack. No one can guarantee a site will never be hacked, which is why the backups matter.
Where is my site hosted?
In the region you choose: the United States, Europe, the United Kingdom or South Africa.
Are the plans different in other countries?
No. The plan names and what each tier includes are the same everywhere. Only the currency changes.
Start a project
Be the business they find first
Tell Ryan what you sell and who buys it. You'll get a straight answer on what's holding your website back and what to fix first. There's no obligation to go ahead.
More enquiries you can trace. You'll see which search, page or ad brought in each call, booking and form.
Higher in search results. On Google, in the map results and in AI answers, for the searches your customers make.
One person to talk to. Ryan answers on WhatsApp and sends a plain-language report on results every month.
